Holiday Inn Ontario Airport

Rooms were very clean

Pool-area is small, not enough beds

Tv not working for days even after requests to fix it.

The staff was a joy, very welcoming, helpful:-)

A bit disappointed that on my first wake up day that I was not able to enjoy the buffet breakfast because the server could not not be found and there was no back up, but Yessica was on point and did her best to accommodate and she also adjusted my hotel bill for that day....thank you Yessica:-)

Breakfast bar was good and respected my privacy

No lunch served on-site and bathroom in my room was not the cleanest

Nothing was good about this property.

Shower was clogged, there were other people's hair on the bed. Room smelled as if someone had just been in there. Front desk checked in other guests into our room. Overall the most terrible hotel experience I have ever had.

They let us leave the car at the facility while we went on vacation. There was a shuttle to and from the airport that was clean safe and timely

Good location. Nice room size.

It would have been nice if the restaurant was opened all day. There was a restaurant within walking distance that happened to be pretty good though.

The staff was awesome always very helpful

They didn't clean her room the first day there for no reason that I could see and there was too much noise in the room above us the whole time we were there

Noisy air conditioning that never cycled off. Dark, gloomy room with poor reading lights. Linens cheap and bed was "short sheeted." I would not stay here again.

The staff at the front dest were very friendly and amazing. The beds were amazing and the room was very clean.

The fact that it was really nice and they gave a TV guide lol

Customer Service was excellent, rooms were very clean, and comfort and amazing restaurant

N/A

A very comfortable room, the vibe of the room is nice, and the location was perfect for my party location. Great job

The view of my room was absolutely terrible. Pool, construction, and freeway.

Front Desk employees were most accommodating to my questions and needs. Every issue I had was resolved on the spot. No hassles, no waiting and most of all very polite.

Rub your room key with your phone and it will disrupt its operation. It can be a problem when you had a long day at work and can't get into your room.

Staff was friendly and helpful.

One of the elevators was "out of service". Dishes sat on the floor in the hallway next to our room for 2 days (4th floor). We had to pay for the continental breakfast of $13.95 each, after paying $150.00 for the room. We stayed 2 nights.